Did not receive my package

GetHuman635393's customer service issue with Gojane.com from April 2018

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The issue and preferred resolution, in GetHuman635393's own words:
The problem I ran into: Did not receive my package
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Gojane.com

Customer service issue
Reported by GetHuman635393
Apr 27th, 2018 - 3 mons ago
I have an issue with Gojane.com too
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Seen by 3 customers so far
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman635393 started working on this issue
Apr 27th 7:29pm