I have set up my bank account information for direct deposit and GoFundMe sends me emai...

GetHuman6039103's customer service issue with Gofundme.com from May 2021

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Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman6039103 will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman6039103 can let us know if they help or not.
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The issue in GetHuman6039103's own words
I have set up my bank account information for direct deposit and GoFundMe sends me emails that the donations I received are being transferred to my account. "Your Money Is On The Way". On six separate occasions I then receive a follow-up email informing me that "Your Withdrawal of $$$$ Failed To Be Sent To Your Bank Account". I have, with no question, set up my bank account correctly SIX times but I keep getting the same notification that the private donations given to my cause have been "failed to be sent". The last time that I once again set up withdrawals, it was with the assistance of a representative from my bank. The account number, the transit number, etc. are correct yet ... no funds. What else can I do when there's no Customer Service number or live chat to resolve this?

GetHuman6039103 did not yet indicate what Gofundme.com should do to make this right.

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Gofundme.com

Customer service issue
Reported by GetHuman6039103
May 10th, 2021 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 4868 others
0 customers following this

Timeline

GetHuman6039103 started working on this issue
May 10th, 2021 6:09pm

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