I donated to help Josh Lapino go fund me on Tuesday night **st January ****. Australia...

GetHuman4284255's customer service issue with Gofundme.com from January 2020

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The issue in GetHuman4284255's own words
I donated to help Josh Lapino go fund me on Tuesday night **st January ****. Australia. *I incorrectly sent $*.** twice to the fund ... I sent to your administrator $***.** .. I want a full refund as you are supposed to receive the $*.** payment and $***.** payment should go to the help Josh Lapino fund .. please send me confirmation email that you can assist me to correct this problem. I have tried at least ** times on your refund page and it won’t finalise the refund ... it keeps bouncing back and asking me the full amount of refund over and over again. I urgently want an answer to fix this problem. I’m loosing faith in this gofund me and don’t want to exploit on Facebook that this hasn’t been resolved. *Please contact me on my email address *****@***.com ASAP *Thankyou Angela

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Gofundme.com

Customer service issue
Reported by GetHuman4284255
Jan 23rd, 2020 - 9 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 4056 others
0 customers following this

Timeline

GetHuman4284255 started working on this issue
Jan 23rd 6:06pm
GetHuman4284255 indicated the issue is not fixed yet.
Jan 28th 1:37am
GetHuman4284255 indicated the issue is not fixed yet.
Jan 28th 1:38am
GetHuman4284255 indicated the issue is not fixed yet.
Jan 28th 8:36pm
GetHuman4284255 indicated the issue is not fixed yet.
Jan 28th 8:36pm