DISHONESTY *the fact that while you tell the people who are setting up a campaign that...

GetHuman-coletawa's customer service issue with Gofundme.com from May 2019

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The issue in GetHuman-coletawa's own words
DISHONESTY *the fact that while you tell the people who are setting up a campaign that you charge a *.*% plus .** per donation charge but don’t explain that to donors saying instead and I quote “GoFundMe has a *% platform fee for organizers and relies on the generosity of donors like you to operate our service. Thank you for including a tip of ***” *The VERY CLEAR implication in this quote suggests that the ENTIRE amount donated goes to the organizer and the ONLY way GoFundMe makes is money if from the “generosity of donors” (who tip) *I want my $** dollars that I feel was unjustly taken from my cause and the language changed so as not to be so COMPLETLY DECEPTIVE!!
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Gofundme.com

Customer service issue
Reported by GetHuman-coletawa
May 9th, 2019 - a mon ago
I have an issue with Gofundme.com too
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Seen by 2 customers so far
Similar issue to 12316 others
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Timeline
GetHuman-coletawa started working on this issue
May 9th 9:48pm