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GetHuman2245749's customer service issue with Gofundme.com from February 2019

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The issue in GetHuman2245749's own words
receive my grandfathers donation money and then drive * hours too take him his money. ... I created my campaign in December for my grandfather, in January, I requested for a withdraw. The first two checks failed to be delivered and then go fund me customer support told me my check would be here by February **th, it has taken two months for me to receive my grandfathers earning for him and I honestly want ALL of my donors to have a refund on every dime of their money. You have over ***$ of my family and friends personal money and if it is this difficult for you to send out this check, I will be making a complaint. Fraudulent activity IS against the law and so is theft. I got another email on February **th at *:** am stating ANOTHER check is on its way and will be here within *-** business days, I have been waiting two months, my grandfather has been waiting two months and he has cancer, so please, where is my money?!
on the days that each check was suppose to arrive, I would receive another email stating my check was sent out the day it was due to be in my mailbox.
I want a refund for each donor I had .
I am a new customer for two months now, I chose go fund me because I always saw good reviews for it. I tried to reach my goal but it was Christmas time so it was very difficult. I have been VERY patient waiting for our withdraw funds and now that I still have not received any of the checks that were sent out, I am becoming frustrated.
I have talked to the post office, Ive been non stop contacting go fund me.
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Gofundme.com

withdraw
Customer service issue
Reported by GetHuman2245749
Feb 19th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 9448 others
0 customers following this
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Timeline

GetHuman2245749 started working on this issue
Feb 19th, 2019 10:45pm

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