An old GoFundMe account is attached to my current Facebook. I do not use the old email...
GetHuman2211883's customer service issue with Gofundme.com from February 2019
Help with my Gofundme.com issue
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Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211883 will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211883 can let us know if they help or not.
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The issue in GetHuman2211883's own words
An old GoFundMe account is attached to my current Facebook. I do not use the old email address used with that old GoFundMe account anymore, it no longer exists. My new GofundMe account (years later and current) cannot post to Facebook because it claims my old one is still "attached" to my Facebook. I cannot get into the old GoFundMe account to delete it. So we have a serious problem. My wedding depends on this new account AND Facebook. Please help me resolve this issue as soon as possible. A note: the three little lines that are suppsed to bring us to settings in the old account, show nothing. There are no options but to sign in, which I have stated is impossible. Naturally I cannot start a new Facebook with *** friends. My wedding is March *th. Somehow you will need to get rid of that old account. The old one was called "Project Mae West" if that helps. The URl only says Gofundme*campaigns* which will not lead you there.
GetHuman2211883 did not yet indicate what Gofundme.com should do to make this right.
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