Shortly after Hurricane Micheal hit the Panama City, FL are, my employer opened up a go...

GetHuman-garycoxn's customer service issue with Gofundme.com from January 2019

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The issue in GetHuman-garycoxn's own words
Shortly after Hurricane Micheal hit the Panama City, FL are, my employer opened up a go fund me account that was titled “TEAM BBG HURRICANE RELIEF FUND” for three employees at BBG (Best Beach Getaways) who lost their homes. The account was created by Erica DeVos. Erica, her husband Matt DeVos and her brother-in-law Mike DeVos told us, in several conversations that the money collected was for Grace O’Neal, Donielle Salogub and Gary Cox. We were told that a little more that $*,*** was collected and that a check from GoFundMe was cut and sent to the DeVos family right at Christmas time. *Donielle and I (Gary Cox) have asked several times when would the funds be released, but the response is always “I don’t know, I’ll have to ask my dad.” That’s the same response we’ve been given every time we’ve asked. Life has been a struggle since the hurricane, and this money won’t make us whole again, but it will help with daily living expenses. The hurricane hit over three months ago, and the money was sent to Best Beach Getaways over a month ago. It’s time they disburse the money like they said the would. I don’t know if Or how you can help me. *Can you tell me when the funds were released to Best Beach Getaways and what was the amount of the check? Can you also tell me if that check has been cashed? I’m concerned that the company may have no intent on disbursing those funds. That would be fraud. Is there anything you can do to help us with this, or at least provide us with the information we’ve requested. *Thank you in advance for any information you can provide or help you may be able to offer!!*Sincerely,*Gary Cox

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Gofundme.com

Customer service issue
Reported by GetHuman-garycoxn
Jan 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 8714 others
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GetHuman-garycoxn started working on this issue
Jan 31st, 2019 9:32pm

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