A person donated to my campaign $*** but $*** was charged on their account. My campaign...

GetHuman-robinna's customer service issue with Gofundme.com from December 2018

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The issue in GetHuman-robinna's own words
A person donated to my campaign $*** but $*** was charged on their account. My campaign is 'Help Fund Your Future Physicians. My name is Robinn Anderson. The donator name is Gail Errby. My notifications says *** but she sent me the screenshot from her account saying two transactions of $*** is on her account. My contact number is ***-***-****. Please fix this because I am trusting you all to handle this when people are donating their hard earned money.
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Gofundme.com

Customer service issue
Reported by GetHuman-robinna
Dec 8th, 2018 - 5 mons ago
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Timeline
GetHuman-robinna started working on this issue
Dec 8th, 2018 5:15am