I made a contribution but it charged my credit card twice. I was trying to help with th...

GetHuman1692591's customer service issue with Gofundme.com from December 2018

7249 similar
0 following
Help with my Gofundme.com issue
First: share to improve GetHuman1692591's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1692591's next move: go to the Gofundme.com help center.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1692591 will want to follow the link below to head to their help center. We will check on GetHuman1692591 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1692591 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1692591's own words
I made a contribution but it charged my credit card twice. I was trying to help with the small amout of $** I could afford with a $* fee or tip but it duplicated the exact charge. Now I don't have gas money. I was helping Jessica Calfee Finstad with surgery expenses. She is a friend of my friend. I really need the other charge of $** and $* to be put back on my card. I only authorized the $**. Not the total of $** that I was charged. Thank You. Mary York
GetHuman1692591 did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman1692591 fixed the problem
We are waiting for GetHuman1692591 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gofundme.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1692591 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1692591
Dec 5th, 2018 - 2 mons ago
I have an issue with Gofundme.com too
Not resolved
Seen by 2 customers so far
Similar issue to 7249 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1692591 started working on this issue
Dec 5th, 2018 2:36am