I made a contribution but it charged my credit card twice. I was trying to help with th...
GetHuman1692591's customer service issue with Gofundme.com from December 2018
Help with my Gofundme.com issue
First: share to improve GetHuman1692591's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1692591's next move: go to the Gofundme.com help center.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1692591 will want to follow the link below to head to their help center. We will check on GetHuman1692591 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1692591 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1692591's own words
I made a contribution but it charged my credit card twice. I was trying to help with the small amout of $** I could afford with a $* fee or tip but it duplicated the exact charge. Now I don't have gas money. I was helping Jessica Calfee Finstad with surgery expenses. She is a friend of my friend. I really need the other charge of $** and $* to be put back on my card. I only authorized the $**. Not the total of $** that I was charged. Thank You. Mary York
GetHuman1692591 did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman1692591 fixed the problem
We are waiting for GetHuman1692591 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.