my daughter in-law opened a gofundme account for her cousin, she lives in US. He was v...
GetHuman-ajmr's customer service issue with Gofundme.com from October 2018
Help with my Gofundme.com issue
First: share to improve GetHuman-ajmr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ajmr's next move: go to the Gofundme.com help center.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ajmr will want to follow the link below to head to their help center. We will check on GetHuman-ajmr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ajmr may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-ajmr's own words
my daughter in-law opened a gofundme account for her cousin, she lives in US. He was visiting from Australia and had a serious accident and is now paralyzed. She is trying to raise funds to get him home since he has no medical insurance here. There have raised a good amount of cash. They are now trying to enter in information about his bank account in australia, but its not letting them. they contacted gofundme, but they are saying that they need to enter a us bank account. i'm assuming that would be a major tax implication if they withrew the money into there account and transferred it to the cousin. the cousin meets all the requirements for living in australia. i cant believe there is no phone number for them. any advice?
GetHuman-ajmr did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman-ajmr fixed the problem
We are waiting for GetHuman-ajmr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.