Still having issues with email and password. I do not remember the first pasword or email address
GetHuman-earllpen's customer service issue with Gofundme.com from July 2018
Help with my Gofundme.com issue
GetHuman-earllpen's next move: go to the Gofundme.com help center.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-earllpen will want to follow the link below to head to their help center. We will check on GetHuman-earllpen later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-earllpen's own words
Hi my name of Lionel Penn. I have been trying to sign up on GoFundme. I need a heart transplant. My sister has been assisting me but we forgot my original email password. I have re-done my email and password but I do not remember the previous password that I used and my sister can't retrieve it from her email address or cell phone. Can you help me. Or can I delete the first account and re-start a new one. If so, how can this be done.
GetHuman-earllpen did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman-earllpen fixed the problem
We are waiting for GetHuman-earllpen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.