My name is Andrea Robinson and I'm trying to retrieve the funds from the GoFundMe for m...

GetHuman889333's customer service issue with from July 2018

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The issue in GetHuman889333's own words
My name is Andrea Robinson and I'm trying to retrieve the funds from the GoFundMe for my deceased husband, Gregory Robinson.**I was sent the link by the person who started the GoFundMe and filled it out including the bank information. I received an email stating that my banking information needed to be verified and it requested a bank statement. I attached a bank statement and ever since I did that ** hours ago the page has had a screen that says 'Processing - Verifying - Our payment processor is verifying your information. This may take a few minutes' and the circle is spinning underneath it as if it is actually thinking. But nothing has changed and its been ** hours. How do I move forward and get this done?**I think there is a problem with your website because this is the *rd time I've tried getting help and it wont work for some reason because the page keeps getting stuck and wont do what its supposed to do.**Please call at ***.***.**** or A*****@***.com.**Thank you,*Andrea
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Customer service issue
Reported by GetHuman889333
Jul 17th, 2018 - a yr ago
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GetHuman889333 started working on this issue
Jul 17th, 2018 2:58pm
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Jul 17th, 2018 3:24pm