I won't let me get my money out. It told me that it would start to be withdrawn then I...

GetHuman-ssskinne's customer service issue with Gofundme.com from June 2018

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The issue in GetHuman-ssskinne's own words
I won't let me get my money out. It told me that it would start to be withdrawn then I get an email that I need to send more documents. It won't let me upload the documents. I tried a different computer and I had to basically redo all my information. At the end it said I should start see withdrawals. So am I going to see withdrawals or do you need more documents. I really feel lost and frustrated that I am not getting any help.
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Gofundme.com

Customer service issue
Reported by GetHuman-ssskinne
Jun 25th, 2018 - 4 mons ago
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GetHuman-ssskinne started working on this issue
Jun 25th 8:59pm
GetHuman-ssskinne indicated the issue is not fixed yet.
Jul 6th 3:21am