I won't let me get my money out. It told me that it would start to be withdrawn then I...

GetHuman-ssskinne's customer service issue with Gofundme.com from June 2018

Help with my Gofundme.com issue
I won't let me get my money out. It told me that it would start to be withdrawn then I get an email that I need to send more do***ents. It won't let me upload the do***ents. I tried a different computer and I had to basically redo all my information. At the end it said I should start see withdrawals. So am I going to see withdrawals or do you need more do***ents. I really feel lost and frustrated that I am not getting any help.
I trust that Gofundme.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-ssskinne
Jun 25th, 2018 - 2 mons ago
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GetHuman-ssskinne started working on this issue
Jun 25th 8:59pm
GetHuman-ssskinne indicated the issue is not fixed yet.
Jul 6th 3:21am