A friend of mine had a GoFundMe page because her daughter went missing her daughter was...

GetHuman-aloforte's customer service issue with Gofundme.com from June 2018

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The issue and preferred resolution, in GetHuman-aloforte's own words:
A friend of mine had a GoFundMe page because her daughter went missing her daughter was found before any money was spent or use to search for her daughter and now they're keeping the money don't you have a policy to protect people that donate. I have donated to GoFundMe in the past without any issue this to me is is stealing.
I trust that Gofundme.com will make this right and come up with a resolution that is fair.
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Gofundme.com

Customer service issue
Reported by GetHuman-aloforte
Jun 24th, 2018 - 2 mons ago
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GetHuman-aloforte started working on this issue
Jun 24th 5:09pm