Hello, **I just made a donation for my niece who lost everything in a fire. I typed i...

GetHuman766689's customer service issue with Gofundme.com from June 2018

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Help with my Gofundme.com issue
GetHuman766689's next move: find and follow the right step-by-step guide.
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The issue in GetHuman766689's own words
Hello, **I just made a donation for my niece who lost everything in a fire. I typed in ZERO for a donation to Go Fund me because of my budget. However, after I clicked to PAY the receipt showed a $**.** TIP to you. I didn't authorize this. How does this get credited to my credit card. This is completely shady way to get donations. Taking it through your website. I will never use this site again, unless I am credited the amount you stole. Please contact me to resolve this. **Thank you
GetHuman766689 did not yet indicate what Gofundme.com should do to make this right.
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Gofundme.com

Customer service issue
Reported by GetHuman766689
Jun 9th, 2018 - a yr ago
I have an issue with Gofundme.com too
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Seen by 5 customers so far
Similar issue to 94 others
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GetHuman766689 started working on this issue
Jun 9th, 2018 4:12pm
GetHuman766689 indicated the issue is not fixed yet.
Jun 9th, 2018 5:31pm