Same thing is happening to me...PLEASE HELP!!!

GetHuman313654's customer service issue with from June 2018

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The issue and preferred resolution, in GetHuman313654's own words:
The problem I ran into: Same thing is happening to me...PLEASE HELP!!!
I trust that will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman313654
Jun 4th, 2018 - 2 mons ago
I have an issue with too
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Seen by 1 customer so far
Similar issue to 679 others
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GetHuman313654 started working on this issue
Jun 4th 8:00pm