GetHuman-mouniac's customer service issue with Gofundme.com from May 2018
Help with my Gofundme.com issue
The issue in GetHuman-mouniac's own words
I was trying to send money for a charity. I insert the amount which was £** and gave £* towards the tip. ... I sent £** towards a charity. £** was for the charity and £* for the go fund me’s tip. I was really disappointed when I saw that you took the £** for your tip and gave the £* to the charity. I would like to get in touch as I don’t find this really honest.
They took the biggest amount towards their tip and gave the smallest amount towards the charity.
They could make it right by giving the right amount towards the charity as it was my initial choice
I am a new customer but it put me off because the biggest amount was for the charity and I don’t understand why they took it for their tip
No I didn’t try anything else
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