Hi. I set up a go-fund-me account last night. I received a few donations so far and at...

GetHuman698279's customer service issue with Gofundme.com from May 2018

Help with my Gofundme.com issue
The issue in GetHuman698279's own words
Hi. I set up a go-fund-me account last night. I received a few donations so far and at *:** today got an email from them saying they were going to stop processing payments for my account but couldn’t disclose why. I went to contact customer service but it looks like you can only search a data base that leads you to questions they already have in there. I couldn’t find a clear answer and it felt like I was fishing for something with little to no explanation. I don’t know if someone reported me? If there was some kind of “rule” I didn’t follow or if it was just a technical difficulty. Without that I have no idea how to move forward. From what I can see-or have experienced with others who have started accounts - it seems I didn’t break any “rules” but my lack of clarity is my main issue right now. Would love some clarity.**Thanks!
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Gofundme.com

Customer service issue
Reported by GetHuman698279
May 18th, 2018 - 10 mons ago
I have an issue with Gofundme.com too
Fixed
Seen by 44 customers so far
Similar issue to 696 others
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Timeline
GetHuman698279 started working on this issue
May 18th, 2018 11:00pm
GetHuman698279 indicated the issue is not fixed yet.
May 19th, 2018 12:09am
GetHuman698279 indicated the issue is not fixed yet.
May 19th, 2018 12:11am