Hi. I set up a go-fund-me account last night. I received a few donations so far and at...
GetHuman698279's customer service issue with Gofundme.com from May 2018
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Hi. I set up a go-fund-me account last night. I received a few donations so far and at *:** today got an email from them saying they were going to stop processing payments for my account but couldn’t disclose why. I went to contact customer service but it looks like you can only search a data base that leads you to questions they already have in there. I couldn’t find a clear answer and it felt like I was fishing for something with little to no explanation. I don’t know if someone reported me? If there was some kind of “rule” I didn’t follow or if it was just a technical difficulty. Without that I have no idea how to move forward. From what I can see-or have experienced with others who have started accounts - it seems I didn’t break any “rules” but my lack of clarity is my main issue right now. Would love some clarity.**Thanks!
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