I'm trying to set up the withdrawals of Go Fund Me donations and keep getting error mes...

GetHuman-elaine_p's customer service issue with Gofundme.com from May 2018

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The issue in GetHuman-elaine_p's own words
I'm trying to set up the withdrawals of Go Fund Me donations and keep getting error messages saying my account can't be validated. I have sent an estatement, picture of a voided check, picture of my bank membership card with the logo and a picture of an envelope they sent my last debit card in since it has a logo on it. None of the statements are on letterhead or have a logo. I think I have proved enough that the account exists. I keep getting emails asking for the same information that I have already provided. I am being run around in circles!
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Gofundme.com

Customer service issue
Reported by GetHuman-elaine_p
May 3rd, 2018 - a yr ago
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Seen by 23 customers so far
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GetHuman-elaine_p started working on this issue
May 3rd, 2018 12:54am
GetHuman-elaine_p indicated the issue is not fixed yet.
May 3rd, 2018 12:54am