Donated $*** to a gofundme page, I opted out of the platform donation* “tip” but was st...

GetHuman636695's billing issue with Gofundme.com from April 2018

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Help with my Gofundme.com issue
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GetHuman636695's next move: go to the Gofundme.com help center.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman636695 will want to follow the link below to head to their help center. We will check on GetHuman636695 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman636695's own words:
Donated $*** to a gofundme page, I opted out of the platform donation* “tip” but was still charged ** percent “tip”- I did not authorize this and want a refund of the $** tip.
I trust that Gofundme.com will make this right and come up with a resolution that is fair.
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Gofundme.com

billing issue
Reported by GetHuman636695
Apr 28th, 2018 - 3 mons ago
I have an issue with Gofundme.com too
Not resolved
Seen by 9 customers so far
Similar issue to 3786 others
2 customers following this
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Timeline
GetHuman636695 started working on this issue
Apr 28th 3:42am