I have a Godiva account for many years but recently I'm having a problem and every time...

GetHuman-kleparan's Complaint issue with Godiva.com from December 2019

Help with my Godiva.com issue
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Order number, Billing address, and Email address on the account (if applicable)
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-kleparan's own words
I have a Godiva account for many years but recently I'm having a problem and every time I tried to get my piece of the month chocolate they say in the store that I don't spent $** dollars a year......I did spend so much money during the year and specially on Nov * I bought a * bars just to get the $** dollars that you asked.*HOWEVER, MY ACCOUNT STILL NOT FIXED!!!!! Please, just fixed so I can get my piece of the month and my gift for my birthday this month. Thank you

GetHuman-kleparan did not yet indicate what Godiva.com should do to make this right.

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Godiva.com

Complaint issue
Reported by GetHuman-kleparan
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 315 others
0 customers following this

Timeline

GetHuman-kleparan started working on this issue
Dec 3rd, 2019 11:13pm
GetHuman-kleparan shared this issue with others over email
Dec 13th, 2019 12:44am

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