Gocomputersupplies.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Gocomputersupplies.com customer service, archive #1. It includes a selection of 1 issue(s) reported December 3, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I purchased an HP 11A (Q6511A) toner cartridge for my laser printer from your company via Amazon.com, receiving it on 10/1/18 at a cost of $[redacted].49. I anticipated using it when my current one ran out. Upon opening the new cartridge last week, I discovered it was defective. Amazon.com indicated the return policy was 45 days and that my refund request was beyond the timeframe. Nevertheless, I seek compensation for the faulty product as I relied on its functionality when required. The cartridge was part of our inventory for future use like many other companies. Despite not finding your return policy on my order paperwork, I emphasize the significant impact of losing $[redacted].49 on a small company. I await your prompt response and can be contacted at [redacted], extension 3.
Reported by GetHuman-ghc on Monday, December 3, 2018 7:26 PM

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