My name is Phyllis Williams and I would like to report a potential fraud. I do not hav...

GetHuman-gophylan's customer service issue with Gobank from February 2019

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The issue in GetHuman-gophylan's own words
My name is Phyllis Williams and I would like to report a potential fraud. I do not have an account with you so I am unable to get through to your customer service. I received a call today from Jackie Snow - ***-***-**** - ext ID **** and then spoke with Jessica Williams ***-***-**** offering me a loan of $**,*** for ** months at **.*% interest. They said they were from GoBank and located in Las Vegas. The number they called from is from Fairchance, PA and seems the voice mail is for Wilson Glen. The number is ***-***-****. I noticed on your website that you are in Pasdena, CA. I have no idea how far these are from each other.**Jessica told me that I would need to go to Walmart to pick up a debit card, call ***-***-**** to register it and when I called it, it says that the text mail subscriber you have reached is not available and to leave a message after the tone.. Then, I would need to put the amount of $***.** on it for the first payment and then the money would be put on my account. I really feel like this is a scam coming against your bank and wanted to let you know about it. Please let me know if this is something your bank does or if this is indeed, a scam.
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Customer service issue
Reported by GetHuman-gophylan
Feb 6th, 2019 - 4 mons ago
I have an issue with Gobank too
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GetHuman-gophylan started working on this issue
Feb 6th 7:02pm