I purchased a debt card and can not use it.

GetHuman-ericch's customer service issue with Gobank from November 2018

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The issue in GetHuman-ericch's own words
Get the $***.** I paid for the first card transferred to the second card so I can use my money ... Purchased debit card from Walmart store ***** on ********. Number is **************** With authorization code on the back ***.I received an activated a new card account number **************** with authorization code on the back ***. I would like to transfer the $*** that I purchased and the first card transfer to the second card so I can use the second card to purchase items. My phone number is ***-***-**** if you need to talk to me. *Yesterday I attempted to transfer however the counter person at Walmart said when she looked it up no funds where available it said to call.
Just frustrated
Transfer the money from card one to card two
Purchase a debt card and use it without so many steps to use it.
Tell me what you need from me to be able to use the money I paid you already
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Gobank

Debt card
Customer service issue
Reported by GetHuman-ericch
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1866 others
0 customers following this

Timeline

GetHuman-ericch started working on this issue
Nov 7th, 2018 8:44pm