I called to report a transaction that wasn't correct. I have tried calling the CS line...

GetHuman-mknochen's customer service issue with Gobank from October 2018

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The issue in GetHuman-mknochen's own words
I called to report a transaction that wasn't correct. I have tried calling the CS line and I can't understand ANYONE. I was never asked for ANY documentation, didn't ask for my account to be closed. I have called back to get things resolved and Keith get a recording saying that they have asked me for documentation. I have NEVER been asked to provide anything! I just want my **.** and to be DONE with this stupid wannabe bank!
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Customer service issue
Reported by GetHuman-mknochen
Oct 17th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-mknochen started working on this issue
Oct 17th, 2018 10:15pm