I got a gobank card and just hours after I open my account, my account was blocked I am...

GetHuman-tifftidw's customer service issue with Gobank from October 2018

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The issue in GetHuman-tifftidw's own words
I got a gobank card and just hours after I open my account, my account was blocked I am not able to access my money I was instructed to upload a copy of my ID, which I did it's been way more than * days and nothing, my account is still blocked. I do not have a physical copy of my driver's license that's why I opened the account but a gobank account in the first place so that I could order my identification card online. gobank needs to unblock my account so that I have access to my money today. I have more than enough information for gobank to unblock my account, *i know my social security number and my gobank account number and i have my new gobank card i just received in the mail. This is ridiculous I am absolutely Furious. My account has been blocked for at least * weeks now I still have no access to my money.
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Gobank

Customer service issue
Reported by GetHuman-tifftidw
Oct 12th, 2018 - 2 mons ago
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GetHuman-tifftidw started working on this issue
Oct 12th 9:46pm