My account is locked but when I try to reset my password my social and card number are...

GetHuman-pagegar's customer service issue with Gobank from September 2018

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The issue in GetHuman-pagegar's own words
My account is locked but when I try to reset my password my social and card number are coming back as invalid. There’s not an operator option over the phone to contact in regards to this instance.
GetHuman-pagegar did not yet indicate what Gobank should do to make this right.
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Gobank

Customer service issue
Reported by GetHuman-pagegar
Sep 28th, 2018 - a mon ago
I have an issue with Gobank too
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Seen by 2 customers so far
Similar issue to 1287 others
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Timeline
GetHuman-pagegar started working on this issue
Sep 28th 3:40am