My email was company email was hacked, asking payroll to direct deposit my next paychec...

GetHuman-theahar's customer service issue with Gobank from September 2018

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The issue in GetHuman-theahar's own words
My email was company email was hacked, asking payroll to direct deposit my next paycheck to a new account with GoBank, however, I did NOT create this account, and because I do not have the ** digit account information and*or the birthdate the hacker provided is not accurate, I have NO MEANS to being able to reach a live customer service representative. The automated system hangs up if you enter the wrong information or if you don't enter anything. If you try to hit *, *, *, *, or * to try and access an operator, the automated service hangs up again. I NEED to speak with a representative to discuss these details immediately.
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Customer service issue
Reported by GetHuman-theahar
Sep 25th, 2018 - 4 mons ago
I have an issue with Gobank too
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Seen by 2 customers so far
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GetHuman-theahar started working on this issue
Sep 25th, 2018 5:03pm