I called gobank because somebody charged my account I told the rep not to block the car...

GetHuman-scriptmk's customer service issue with Gobank from July 2018

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The issue in GetHuman-scriptmk's own words
I called gobank because somebody charged my account I told the rep not to block the card yet let me call the people to see if they will reverse the charge at that point we got disconnected for some reason now when I call back it says my account is blocked and I have to send some verification to verify something I don't know what to verify she didn't tell me what I need is to verify she wasn't supposed to cancel the card anyway now I'm stuck here I can't reach your customer service to find out what I need to verify and I Y I got a verify I mean that don't even still just doesn't even make sense anyway I talked to the company they said they voi the transaction but how they going to void on an account that's blocked which means that that money is going to be stuck over there too if you guys don't unblock the account I need a number so I can talk to somebody and operator to get through to the scissor are you guys can call me that ***-***-**** my name is Jimmy Hall last four of my card number is **** last * of my social is ****

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Customer service issue
Reported by GetHuman-scriptmk
Jul 26th, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 664 others
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GetHuman-scriptmk started working on this issue
Jul 26th, 2018 1:13pm