Okay so good morning first of all and reason I am contacting you is because I received...

GetHuman-twinsea's customer service issue with Gobank from July 2018

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The issue in GetHuman-twinsea's own words
Okay so good morning first of all and reason I am contacting you is because I received an email stating there has been some unusual activity with my gobank account and you would like me to go through a few steps to verify that this is me but the very first step is my card number the problem with that is that I had to shut my card off due to somebody hacking my phone so I'm not sure if you want me to give you that number because I have yet to receive the new card in the mail no as long as I can't cash out until I get my new card my question to you is is it okay that I continue to work and if so will the money I make with Uber be on there even though I am unable to cash out until I get my card and this is resolved?
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Gobank

Customer service issue
Reported by GetHuman-twinsea
Jul 25th, 2018 - 10 mons ago
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GetHuman-twinsea started working on this issue
Jul 25th, 2018 11:03am
GetHuman-twinsea indicated the issue is not fixed yet.
Jul 25th, 2018 2:12pm