Account Fraud-immediate attention required

GetHuman-crouchd's customer service issue with Gobank from June 2018

Help with my Gobank issue
The issue in GetHuman-crouchd's own words
Received an email that I reported a card lost or stolen I did not report a card lost or stolen when I tried calling customer support for a MasterCard debit my birthday they tell me is not accurate there's no other way to contact them I can't locate where they're mailing the new card to received an email saying during the keto which is not my name your new card is on its way
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Gobank

Customer service issue
Reported by GetHuman-crouchd
Jun 28th, 2018 - 10 mons ago
I have an issue with Gobank too
Fixed
Seen by 9 customers so far
Similar issue to 416 others
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Timeline
GetHuman-crouchd started working on this issue
Jun 28th, 2018 5:56pm
GetHuman-crouchd shared this issue with friends on Facebook
Jun 28th, 2018 5:57pm
GetHuman-crouchd indicated the issue is not fixed yet.
Jun 28th, 2018 5:57pm
GetHuman-crouchd indicated the issue is not fixed yet.
Jun 28th, 2018 11:35pm
GetHuman-crouchd indicated the issue is not fixed yet.
Jun 29th, 2018 3:45am
GetHuman-crouchd indicated the issue is not fixed yet.
Jun 29th, 2018 3:46am
GetHuman-crouchd indicated the issue is not fixed yet.
Jun 29th, 2018 3:47am
GetHuman-crouchd indicated the issue is not fixed yet.
Jun 29th, 2018 8:30pm