Why did u decide to block my card?? I uploaded my picture license that is valid till...

GetHuman-ajeneple's customer service issue with Gobank from May 2018

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The issue in GetHuman-ajeneple's own words
Why did u decide to block my card?? I uploaded my picture license that is valid till ****.& ur process to wait * days to review is flawed because as an Uber active driver i need my Go Bank debit card to be able to access instant pay for gas & any other emergency if needed, while i drive.Please respond at ur earliest convenience.My email is *****@***.com..Im extremely disappointed..Way to go for my first day gettn mailed* having this card account..To whom it may concern, Ajene Please..Where can i access an opportunity to file a valid complaint.What possible suslicious activity could there be when this is my very first time trying to activate my new card?? I will be n touch with customer service as early as u open.This is a real mock n my face to an otherwise good day.Hope to get this rectified as soon as possible.Do u also need to see my social security card & Birth Certificate.Hope someone else has a better driving experience this morn of the **th than this process has afforded me.
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Gobank

Customer service issue
Reported by GetHuman-ajeneple
May 25th, 2018 - 8 mons ago
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Timeline
GetHuman-ajeneple started working on this issue
May 25th, 2018 6:21am
GetHuman-ajeneple shared this issue with others over email
May 25th, 2018 6:22am