I use gobank for my direct deposit from my job and I'm the soul provider of my family a...

GetHuman-jacknels's customer service issue with Gobank from May 2018

Help with my Gobank issue
The issue in GetHuman-jacknels's own words
I use gobank for my direct deposit from my job and I'm the soul provider of my family and I said before my wallet was lost and before I reported lost I tried to see if there was a alternative like adding a new card that I could get and transfer funds but no there isn't so I made a purchase first because I knew that once I reported lost I wasn't going to be able to for at least a couple days but then it was said that there was suspicious activityand blocked my account. The only thing I could think what that was it was a pending transaction and once it tried to go through I had already reported lost which probably caused that activity then block but don't have money to get new id without my card.. personally I think the information that you have to give to the customer service number to check account should be sufficient to identify me as me to unblock. And now having trouble making to work and may result in me losing my job.. I JUST NEED MY ACCOUNT UNBLOCKED NOW. I love the card and it's convenience it gave me, but somethings need to be addressed
GetHuman-jacknels did not yet indicate what Gobank should do to make this right.
I have an issue with Gobank too
How GetHuman-jacknels fixed the problem
We are waiting for GetHuman-jacknels to fix the problem and share the solution with the rest of us customers.
Please help with my Gobank issue
Do you have a customer issue as well?
We can help you get Gobank's attention and get better help faster. Tap below to get started.
Having Gobank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gobank email you?
This email address isn't valid

Gobank

Customer service issue
Reported by GetHuman-jacknels
May 22nd, 2018 - 6 mons ago
I have an issue with Gobank too
Fixed
Seen by 5 customers so far
Similar issue to 186 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-jacknels started working on this issue
May 22nd 10:33pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 22nd 10:33pm