Here's what happened I lost my wallet with my ID and my gobank card and then I emailed...

GetHuman-jacknels's customer service issue with Gobank from May 2018

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The issue in GetHuman-jacknels's own words
Here's what happened I lost my wallet with my ID and my gobank card and then I emailed to ask if I could get another card and transfer everything over or how long it was going to take for a new card when I reported it lost they got back to me in * days and told me that I couldn't get another card and transfer it over I had to receive another card from you guys and it would take * business days so I used my card that was on file on my Xbox for Microsoft One More Time before I reported it lost because I knew I wasn't going to be able to use my card for at least a day or two or until I got my new card and then I reported it lost and two days later after it told me that it was going to be a day before I was going to be able to online bill pay again with my information and then I was emailed that there was a problem with my account and it was blocked and I am trying to talk to somebody on the phone because all my money that I would need to get a new ID that I don't have anymore would be on the card but the email said that I had to photo a copy of my ID in order to unblock it but I can't do that because I don't have a ID because it was lost with my card in my wallet and I am having a difficult time trying to talk to somebody to resolve this issue
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Gobank

Customer service issue
Reported by GetHuman-jacknels
May 21st, 2018 - 6 mons ago
I have an issue with Gobank too
Fixed
Seen by 21 customers so far
Similar issue to 160 others
0 customers following this
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Timeline
GetHuman-jacknels started working on this issue
May 21st 9:10pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 21st 10:26pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 22nd 5:20pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 22nd 5:21pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 22nd 10:14pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 22nd 10:34pm
GetHuman-jacknels indicated the issue is not fixed yet.
May 23rd 5:21pm