My original card was lost and I requested a new one that I have not received. Today I g...

GetHuman-kazt's customer service issue with Gobank from May 2018

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The issue in GetHuman-kazt's own words
My original card was lost and I requested a new one that I have not received. Today I got a message that I am locked out of the account because of unusual activity. When I try to take the steps to unlock the account, it asks for the ** digit card number for the card that I have not received yet! I am calling the customer service number and have been on hold for over an hour for the second time today. PISSED OFF!
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Gobank

Customer service issue
Reported by GetHuman-kazt
May 21st, 2018 - 6 mons ago
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Seen by 4 customers so far
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GetHuman-kazt started working on this issue
May 21st 7:50pm