My original card was lost and I requested a new one that I have not received. Today I g...

GetHuman-kazt's customer service issue with Gobank from May 2018

4 views
 | 
625 similar
 | 
0 following
Help with my Gobank issue
First: share to improve GetHuman-kazt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kazt's next move: talk to Gobank when they open.
Gobank's call center is closed now. We will send GetHuman-kazt a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kazt may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kazt's own words
My original card was lost and I requested a new one that I have not received. Today I got a message that I am locked out of the account because of unusual activity. When I try to take the steps to unlock the account, it asks for the ** digit card number for the card that I have not received yet! I am calling the customer service number and have been on hold for over an hour for the second time today. PISSED OFF!
GetHuman-kazt did not yet indicate what Gobank should do to make this right.
I have an issue with Gobank too
How GetHuman-kazt fixed the problem
We are waiting for GetHuman-kazt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gobank's attention and get better help faster. Tap below to get started.
Having Gobank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gobank email you?
This email address isn't valid
Follow this issue
See how GetHuman-kazt fixes it.
This email address isn't valid

Gobank

Customer service issue
Reported by GetHuman-kazt
May 21st, 2018 - 8 mons ago
I have an issue with Gobank too
Not resolved
Seen by 4 customers so far
Similar issue to 625 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kazt started working on this issue
May 21st, 2018 7:50pm