I lost my card I called and cancelled it but now when I got to check my balance I am lo...

GetHuman-cjfinest's customer service issue with Gobank from May 2018

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The issue in GetHuman-cjfinest's own words
I lost my card I called and cancelled it but now when I got to check my balance I am locked out I need a password reset also I need to get into my account I put my SSI number and zip code and brithday and it said it's there is no account for this can you please help me I have money being sent to my account and I really need it off ... Please help me turn in on I order a new card in the mail but now I can't transfer it out ... I am also trying to get into my online banking
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Gobank

Customer service issue
Reported by GetHuman-cjfinest
May 16th, 2018 - 10 mons ago
I have an issue with Gobank too
Not resolved
Seen by 6 customers so far
Similar issue to 12 others
0 customers following this
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Timeline
GetHuman-cjfinest started working on this issue
May 16th, 2018 2:43pm
GetHuman-cjfinest indicated the issue is not fixed yet.
May 16th, 2018 4:12pm