Account blocked

GetHuman742937's customer service issue with Gobank from June 2018

Help with my Gobank issue
Talk to a person ... Blocked account! Was told to upload my DL for verification and that it would take two days. I uploaded my do***ents and was told my upload was successful * days ago, still can't log into my account, or talk to an actual person when I call in. I went back and uploaded do***ents for yet a second time today, but still am not bring given the option to talk to a live customer service representative. This has got to be the absolute worst customer service I have EVER felt with in my entire life. I have bills that need to be paid, and transactions that I need to dispute, can't even ego that!
Unblocking my account, calling me, giving me an update in my account
Help with my Gobank issue
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Gobank

Customer service
Customer service issue
Reported by GetHuman742937
Jun 2nd, 2018 - 16d ago
I have an issue with Gobank too
Fixed
Seen by 9 customers so far
Similar issue to 642 others
0 customers following this
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Timeline
GetHuman742937 started working on this issue
Jun 2nd 5:48pm
GetHuman742937 indicated the issue is not fixed yet.
Jun 2nd 6:51pm
GetHuman742937 indicated the issue is not fixed yet.
Jun 2nd 6:52pm