This past Saturday I tried to purchase GoPro * on line at GoPro for ***.** and the onli...
GetHuman-mcclain_'s customer service issue with GoPro from June 2018
Help with my GoPro issue
First: share to improve GetHuman-mcclain_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mcclain_'s next move: talk to GoPro when they open (we'll send a reminder).
GoPro's call center is closed now. We will text or email GetHuman-mcclain_ when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-mcclain_ can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-mcclain_ may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-mcclain_'s own words
This past Saturday I tried to purchase GoPro * on line at GoPro for ***.** and the online submission would not take my credit card information. The boxes to place my info stayed grated out and would not let me add information. I looked again Sunday and now the price is ***.**. Will you honor the *** price and help me with this order?
GetHuman-mcclain_ did not yet indicate what GoPro should do to make this right.
I have an issue with GoPro too
How GetHuman-mcclain_ fixed the problem
We are waiting for GetHuman-mcclain_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.