Hello,**A few days ago I was charged for $** for "Economy Linux Hosting with cPanel Ren...

GetHuman1956295's customer service issue with GoDaddy.com from January 2019

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The issue in GetHuman1956295's own words
Hello,**A few days ago I was charged for $** for "Economy Linux Hosting with cPanel Renewal" and then the next day I was charged $** for ".COM Domain Renewal." I did not even know that I was signed up for a renewal of these things. It was a surprise to me to have this money involuntarily taken out of my account and I was not happy about it. Since I am not currently using*updating my website at the moment, I am kindly requesting a refund of $***. Is it possible that my website could be "froze" or inactive while I am not using it and resumed at a later time without having to recreate everything? I understand that the domain name cannot be saved. Please let me know what my options are. **Thank you.**Janette
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Customer service issue
Reported by GetHuman1956295
Jan 13th, 2019 - a mon ago
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Jan 13th 3:12pm