Renovate my account

GetHuman-legatosm's customer service issue with GoDaddy.com from November 2018

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The issue in GetHuman-legatosm's own words
Pay for renovation ... Could not renovate my account, I have tried everything you have said, no results.
They keep sending me all kinds of instructions to do it and nothing works. The emails you have sent us with details are @legatosmundi.com and we cannot access them because the domain is down. Nobody has told us "OK, give me the CC number and I'll process the payment" It's so frustrating!! We have been down for a month now.
I need someone to send me the link to pay at *****@***.com. Not instructions, not websites with more useless information, I need someone to process my payment now. You can email me at that address or call me at **** ****-**** or **** ****-****
* year
I have tried paying directly from your page, nothing! I have tried paying from GSuite, nothing! I have tried calling you on the phone, I spent one hour on the phone with someone and nothing!
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GoDaddy.com

Domain
Customer service issue
Reported by GetHuman-legatosm
Nov 27th, 2018 - 9 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman-legatosm started working on this issue
Nov 27th, 2018 10:52pm
GetHuman-legatosm indicated the issue is not fixed yet.
Nov 27th, 2018 10:52pm
GetHuman-legatosm shared this issue with others over email
Nov 27th, 2018 11:03pm
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Nov 27th, 2018 11:04pm