Someone has opened an account in my mother's name without her permission. We recently...

GetHuman5879623's customer service issue with GoBank from March 2021

Help with my GoBank issue
First: share to improve GetHuman5879623's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5879623 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
The issue in GetHuman5879623's own words
Someone has opened an account in my mother's name without her permission. We recently received a text saying that her debit card should arrive soon. We called and were told to wait until the credit card arrived. That is unsatisfactory. We don't know where that card was sent. We need to speak to somebody today. ***-***-****. If we do not get a satisfactory answer we are calling the FDIC to report.

GetHuman5879623 did not yet indicate what GoBank should do to make this right.

How GetHuman5879623 fixed the problem

We are waiting for GetHuman5879623 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GoBank's attention and get better help faster. Tap below to get started.
Having GoBank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5879623
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6824 others
0 customers following this


GetHuman5879623 started working on this issue
Mar 23rd 7:29pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians