My name is John Leblanc my girlfriend and phone was hacked and they gained access to my...

GetHuman-neonstat's Account Access issue with GoBank from March 2021

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Before contacting them, items GetHuman-neonstat may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-neonstat's own words
My name is John Leblanc my girlfriend and phone was hacked and they gained access to my information and changed my birthday on my Go* account and rerouted it to green dot card and my own account gave me error with my own birthday and social I no longer gained access to my own account and what makes situations worse all the answers my girlfriend and I could get from you customers service was to log in on the app well how the **** can I if my birthday been changed because I was hacked HELLO explain to me how I’m supposed to do that and lastly I received a new card in mail today I’ want to know for sure if that person stole my stimulus or was it mailed back to IRS

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GoBank

Account Access issue
Reported by GetHuman-neonstat
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 6821 others
0 customers following this

Timeline

GetHuman-neonstat started working on this issue
Mar 21st 1:36am