I sent $*** to my sister's account on go bank only to find out she can not receive the...

GetHuman5173533's customer service issue with GoBank from August 2020

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The issue in GetHuman5173533's own words
Send my sister money to her new go bank account ... I sent $*** to my sister's account on go bank only to find out she can not receive the money until she gets her permanent card .and was told by customer service I need to call and cancel it. So can I please cancel my payment to her?
I didn't know you can't send money to a new user until they get their permanent card
To cancel my money transfer to her account
A few months
I can't guess I have to call back normal business hours
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GoBank

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Customer service issue
Reported by GetHuman5173533
Aug 18th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4609 others
0 customers following this

Timeline

GetHuman5173533 started working on this issue
Aug 18th, 2020 12:35am

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