*So I recently got back on using on my go bank account and my normal way to sign in was...

GetHuman5050168's Locked Account issue with GoBank from July 2020

Help with my GoBank issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5050168's own words
*So I recently got back on using on my go bank account and my normal way to sign in was my finger print or auto fill so I accidentally clicked remember and now I’m locked out. * that card that was on my account this whole time never came to me and I never used it and I have no other way to get into my account , but I did recently just file for another card before I locked myself out... I have all my account information other than that **** card number and it’s Cvv , help anyone ?
The only way into my account was the card information that I never looked.I haven’t had use for the app up until today
By helping me get into my account , I have my social security number and my all my other information but since I usually use fingerprint I forgot my password.
How GetHuman5050168 fixed the problem

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Locked Account issue
Reported by GetHuman5050168
Jul 10th, 2020 - 3 months ago
Seen by 7 customers so far
Similar issue to 4579 others
0 customers following this
Items needed
Email address on the account
Name on the Account
Address on the Account
Date of Birth


GetHuman5050168 started working on this issue
Jul 10th 9:33am
GetHuman5050168 confirmed the issue is fixed. Hooray!
Jul 12th 1:40pm

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