I activated a GoBamk card after putting $***.** on it at Walmart. I then activated my a...

GetHuman2916235's Restricted Account issue with GoBank from May 2019

Help with my GoBank issue
Before contacting them, items GetHuman2916235 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
The issue in GetHuman2916235's own words
I activated a GoBamk card after putting $***.** on it at Walmart. I then activated my account. After activating my account GoBank wouldn't let me use card. The restricted it and when I told them I just got it how could that be, then the lady at customer service said I wouod have to send a fax to them with all my pertinent information. **In the meantime, I can't find my gobank card. When dialing in I get my balance by giving out my social security number, but it doesn't give me an option to talk to a live person. **I need someone to tell me how I can get my money and how long it will be. I also will look for my gobank card tonight but if I can't find it then I will call in tomorrow for a replacement card. Can I have the number to gobank customer service where I can talk to a live person?

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GoBank

Restricted Account issue
Reported by GetHuman2916235
May 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5348 others
0 customers following this

Timeline

GetHuman2916235 started working on this issue
May 13th, 2019 8:00pm
GetHuman2916235 shared this issue with your circles on Google+
May 13th, 2019 8:00pm

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