Gmail Customer Service Issues

I have an email account ([redacted]) that I use exclusively for a game (Genshin Impact). I created this email over a year ago but stopped playing the game for a while. Now that I've returned, I tried to log in to the email with my original details, but it says the password was changed 3 months ago. When I attempt to reset the password through "forgot password," it requires verification via a phone number I don't recognize. I don't remember changing the password, and it's possible the phone number has been there from the start, but I can't access it because it's not a valid number. This situation could have occurred because I was creating multiple accounts at that time for the game, all with similar names (e.g., [redacted]), requiring more phone numbers than I had. I aim to regain access to my email and update the password/phone number associated with the account.

My account was hacked, and all my information, including my password, recovery phone, email, and security questions, was changed. This also led to them stealing my iPhone, wallet, and accessing my social media accounts. I need help recovering my email, [redacted], as it contains precious pictures of my deceased daughter. The hacker also has my state ID, social security card, and credit cards, so I've reported identity theft. Please assist in recovering this email, as it holds significant personal photos and important data. My name is Myrtle Taylena Craig, my birthday is 8/13/[redacted], and the phone number linked to the account was [redacted].

Hello. I'm having trouble accessing my Gmail account because I forgot my password. I clicked on the "forgot password" option, and I received a verification code on my mobile. However, after entering the mobile verification code, I'm being asked for another verification code from my Gmail account. Unfortunately, I can't log in due to this password issue. My alternate email address is [redacted], but I'm not receiving the verification code there either.

Dear Google Team, I am experiencing issues logging into my Gmail account with the username [redacted] I can be reached at [redacted]. The recent password used was Uniquerider66. Unfortunately, I am unable to access my account as it seems someone has hacked it and changed all the related information, including the password, recovery email, and contact number. This Gmail account is essential to me as I use it for various applications, including my YouTube channel named Uniquerider66, and many official tasks. I am in urgent need of assistance to regain access to my account as I do not even recall the recovery email associated with it. Your support in resolving this matter promptly would be greatly appreciated. Thank you, [Initials]

I lost my phone that I used for two-step verification to access my Gmail account. Without it, I'm unable to log in and make any changes. I've attempted alternative methods, but they all require my lost phone number for verification. My email is [redacted], and I'm providing another email for communication purposes.

I need help accessing my Gmail account. I used to have two accounts that were active, but after transferring data to a new phone, I can only access one account. Before the phone issue, both accounts were receiving emails. Currently, I can't receive emails in one of my accounts, and it's important that I recover access to it. Any assistance in resolving this matter and retrieving my missing emails would be greatly appreciated.

I have realized that emails dated from 2/5/21 to 3/25/21 seem to be missing from my Gmail workspace account. Despite following the suggested steps provided by Gmail support, I have been unable to recover them. All incoming and sent emails within this time frame are nowhere to be found. I am unsure how long these emails have been missing. I am uncertain about accidentally deleting them and truly need to retrieve them, if feasible.

I am writing on behalf of a friend living in Italy who typically uses his Gmail account. While in Uganda for the holidays and needing access for study purposes, he attempted to log in from a local computer but was blocked after trying three incorrect passwords. After requesting an unblock through recovery email, a message indicated a device was logged in, although he's unsure which one. Is there a way to contact Gmail to verify the user's authenticity and unblock the account? Thank you. - A. Inderbitzin

While on vacation in Ibiza, I misplaced my phone. I'm trying to recover my Gmail account by using the backup email linked to my dad's account. Recently, we received an email alert about a login from an unknown device. Unfortunately, I can't access my Gmail as it requires two-factor authentication and the phone attached to it is lost. I'm waiting for a new SIM with the same number. Although I received a new phone from insurance, I can't set it up without access to my Gmail to reset my Apple ID. I've been struggling to regain access to my account for days. Any advice would be greatly appreciated.

Dear all, I am the President of the American Red Cross Club at Boston College and need assistance accessing our club's Gmail account. The email address is [redacted], and we last used the password "bceagles." Due to multiple users on different laptops over the years, Google might have flagged the account. I can't recover it as the initial creator's recovery email is unknown, even after contacting her. This situation is critical for our upcoming blood drive on September 19th, as we can't access our listserv to inform members. Any help to regain access is greatly appreciated. To verify my ownership, I recall sending an email on August 24th about our general meetings and the student involvement fair to our 22-23 E-Board, signed as Salina. I can provide names of executive board members and discuss past email content if needed. Thank you for your help.

Subject: Serious Fraud Alert on Client's Online Account Dear Gentlemen at Google Inc, I am writing to report a severe case of fraud involving my client's online account owned by Jameel Ali Mohammed Shathli for importing purposes. The fraudulent activity was carried out by a former employee from Al-Shatheli Cars, specializing in importing American cars in Yemen. The ex-employee, Muhammad Abdul-Wahhab Badri, illicitly continues to use the facility's email account ([redacted]) to manipulate my client's funds by selling off imported cars and embezzling their value. I urgently request your assistance in reclaiming the account, preventing further unauthorized access, and safeguarding my client's remaining funds. I have all the necessary documentation to verify my client's ownership of the account. Thank you for your prompt attention and cooperation in resolving this critical matter. Sincerely, Mohammed Abdullah Abdul Rahman Legal Representative for the Owner

I recently replaced my cell phone and encountered issues logging into my Google accounts, mtnbikerwp@gmail and bomstowing@gmail, due to a broken old phone preventing second-factor authorization. While attempting to recover mtnbikerwp@gmail, I noticed the password was changed without my knowledge at 2am MST. Furthermore, I was unexpectedly logged out of bomstowing@gmail, my recovery account. I am concerned as no unauthorized person should have access to my accounts, especially since one of them is vital for my business. I am eager to regain access to these accounts as soon as possible as their inaccessibility is impeding my work.

My college email was unexpectedly deactivated, despite assurances from the IT head that it would remain active. This happened after a decade, and my entire adult life is tied to that email. They closed it during a difficult time when my father was ill and ultimately passed away. I've created three new Gmail accounts, but each one got suspended within 12 hours, just as I was launching my business after working on it for three years. This has put me in a tough spot as I urgently need a reliable email account for my business endeavors.

Our account was set up by a former group member using their personal information as the administrator, but they are no longer with us. We need to update the recovery email, telephone number, and other details, but we're unable to do so because the previous member won't share the necessary information. We are seeking advice on how to resolve this issue. - Stephen O'Neil, President of Ellenbrook RSL Sub-Branch

Dear Sir or Madam, I am contacting you regarding an issue with my Gmail account. My Gmail account is [redacted] Unable to access my Gmail account, I am currently using my school account. The problem arose when I lived in Switzerland, and at that time, I used a Swiss number, [redacted] [redacted] 63 39, to create my Gmail account. I have since relocated to Africa, specifically Togo, and had been using my email account without any problems. All my data was backed up, so I did not experience any issues. Unfortunately, one day I purchased a Moov SIM card, which is used in Togo, and disposed of my Swiss SIM card. Regrettably, I encountered a Wi-Fi problem that required a repairman to reset my computer, resulting in the loss of all my data. Now, I am unable to access my Gmail account. The system is sending a verification code to [redacted] [redacted] 63 39, which poses a challenge as I no longer have my Swiss SIM card. I truly need your assistance. Looking forward to your response, I extend my best regards. Yann Alain AHOUANAN

Lately, my phone was damaged, and I can't access my emails, Facebook, or any accounts that require my fingerprint for login. Although I usually use the same password for all accounts, it seems my passwords have changed unexpectedly. I've attempted to follow account recovery steps but can't recall crucial details like the creation dates and associated phone numbers. The recovery email I rely on is inaccessible, and without my Gmail account, I can't access my Hotmail, Facebook, or Activision accounts. The reported password change two weeks ago while I haven't been able to use my phone since it was damaged is puzzling. I'm currently using a neighbor's Wi-Fi due to my connection issues. I need help regaining access to my accounts; please reach out via [redacted] for assistance.

I recently switched from T-Mobile to AT&T and unfortunately forgot the password to my primary email account. When attempting to reset the password, the verification code is being sent to both the email I am trying to access (which I am unable to get into) and a phone number that I no longer have access to since changing carriers a few months back. I urgently need to regain access to my email as it is linked to important accounts like my bank, and it contains crucial information. Please note that emailing me won't work either since I can't log in. The email I provided is the one I am trying to recover, so any communication attempts won't reach me that way.

I am trying to access my emails at [redacted] The issue is that I am unable to access the phone number or recovery emails for [redacted], [redacted], and [redacted] I can provide details about the types of emails received in those accounts but have lost access to the associated phone numbers. To resolve this, I need my phone number ([redacted]) to be updated in each of the mentioned email accounts. I find it frustrating that there are no alternative options available to recover my accounts.

I am trying to delete my TikTok account created in December of [redacted]. During that time, I was struggling with a drug addiction and posted embarrassing content on the account @883red. The account was associated with the email [redacted] I was incarcerated on December 22, [redacted], and upon my release on March 24, [redacted], I discovered that the account had been deleted. Despite providing accurate answers for account recovery, TikTok refuses to delete the account due to a missing linked Google account username. I have explained that I cannot access the account as it was already deleted. I am seeking assistance to regain access to the account solely to delete the embarrassing content.

Hello, I am reaching out regarding my email at [redacted] as I used it on my Tecno Camon 18i and Spark 5 Pro phones. Recently, I sold the Camon 18i and removed my email from it before selling. Subsequently, I reset the Spark 5 Pro. The issue now is that I am unable to access my email and I no longer have the phone linked to the email. The only option left is to enter a code on my Spark 5 Pro, but the email was removed during the factory reset. I am kindly requesting assistance from the Gmail team to regain access to my account as I am contacting you from the Spark 5. Your attention to this matter is greatly appreciated. Thank you, Chandzamarda Caleb Jr.