Gmail Customer Service Issues

Hello, approximately a year ago, I created an alternative Gmail account for a specific purpose. Recently, I needed to access that account for a confirmation code, but unfortunately, I forgot the password. Despite not having personal information linked to the email, I am unable to retrieve the code. Any assistance in verifying my identity without solely relying on the password would be greatly appreciated. Thank you.

Recently, my phone was factory reset accidentally through Google's Find My Device, leading to me being locked out of my primary email account due to two-factor authentication. Despite having my phone number and the email attached to the account, I am not receiving any codes or notifications to regain access. This account ([redacted]) holds important data like documents, photos, and YouTube TV that I cannot afford to lose. I am in urgent need of assistance to regain access to this account.

My Gmail account was compromised recently. Approximately a week ago, I received a notification about someone attempting to log in from South Africa, which I declined. This morning, I discovered that I have been logged out of my Gmail account ([redacted]). Despite my attempts to sign in, the password was changed, and Gmail is currently verifying my alternative email for account recovery. The hacker has also added their email for password recovery.

Hello, I am currently facing an issue with my S10 phone. Even though I usually use fingerprint and face recognition to unlock my phone, it is now requesting a pattern unlock that I don't remember. I have been locked out of my phone for a week. I have tried searching online for solutions, but I'm unable to access my Gmail account as I cannot recall the password. When attempting to reset the password, the verification code is sent to an old email address that is inactive. I am in need of assistance to regain access to my Gmail account. Please help. Thank you.

I need help resetting my Google account password. When I tried to reset it, I received an OTP on my mobile number, then a verification code was sent to my Gmail. However, I couldn't access my Gmail inbox to retrieve the code. I attempted to choose another option but couldn't find one. This account is vital to me, so I would greatly appreciate assistance in resetting it.

I am currently trying to access my old account which holds crucial business information for my cleaning business on Google Drive. Due to changing my phone number without updating it on my account, I am unable to receive the verification code for two-step verification as it is being sent to my old number. I urgently need to update my phone number to regain access to my Gmail. Any assistance in this matter would be greatly appreciated, and I am willing to provide necessary verification such as a driver's license or birth certificates if required.

I suspect that my device may have been infected with malware. About a year ago, I received threatening messages claiming access to my phone's contents unless I paid. Despite ignoring them, I noticed strange behavior since. Unfamiliar Snapchat accounts were added occasionally without my knowledge, along with conversations. Changing my password helped briefly, but random files kept appearing. Lately, more unknown Snapchat accounts were added, and explicit images were downloaded and backed up to Google Photos. I reset my passwords multiple times and eventually did a full data erase on my phone. I hope this resolved the issue, but I fear being blamed for the illicit activity on my device. I seek advice on how to address this situation. Your help is greatly appreciated. Thank you.

In early [redacted], my Gmail account [redacted] was hacked, and I suspect it was done by a classmate who had ill feelings towards me. I then created a new email account with a similar name, but with "[redacted]" added at the end due to the incident. Now, I need to regain access to my original email for business purposes as I prefer not to have numbers in the username. However, I am unable to recall the security question for the account. If necessary, you can verify my identity by checking that the account linked to my Facebook with the new email matches the same profile and person as the hacked email.

For the last few months, I've had trouble accessing my email accounts. The passwords for both my main email and recovery email were changed, and I suspect they were hacked back in August. The email addresses are [redacted] and [redacted] I urgently need to retrieve important information from these accounts. I would appreciate it if someone could reset the information and update the passwords so I can regain access. I am ready to provide any necessary details or documentation to verify my identity. Please advise me on the steps to resolve this matter promptly.

Hello, I accidentally sent an email with the passenger locator form attached, which includes personal information about my family, to the wrong email address. I sent it tonight from my email [redacted] to [redacted] Could you please delete this message for the unintended recipient as it contains our phone numbers, address, ID card numbers, and more? Thank you for your assistance in advance.

Years ago, when I was much younger, I created an email for Facebook that I still use to this day ([redacted]). The issue is that I forgot the password long ago and didn't need to recover it until recently due to some events. I am mainly trying to recover it for access to old accounts on various sites linked to this email. Unfortunately, without access to the Gmail account, I have no way to retrieve those old accounts. I am wondering if there is a way to recover it as I have been unable to do so myself. The basic support for recovery only prompts me for the last password I remember, but I haven't used this email in around 10 years.

I'm having trouble accessing my Gmail account ([redacted]) as I've been logged out and it requires two-factor authentication. The backup phone number is outdated, preventing me from receiving any codes. Additionally, alternative verification methods send codes to my Gmail, which I cannot access while logged out. I have a backup email ([redacted]) linked to my Gmail account. Is it possible to receive the code at that email address for access? Thank you.

Hello. I am feeling very upset because I forgot my Gmail account password. When I attempt to recover it, Google sends a code to my phone. After entering the code, Google then sends another code to my Gmail account, which I am logged out of because the recovery email is the same as the one I am trying to recover. Please assist me with this issue quickly as I am at risk of losing important documents and my study history. Thank you.

I attempted to update the details of an old Gmail account with my current information. Despite updating phone numbers, recovery email, and removing old information, verification codes keep getting sent to an old phone number. I want to verify this account using my new phone number.

I am unable to access my email account [redacted] as I have forgotten the password. The account was set up on a mobile phone that I lost five years ago. The password recovery sends details of my lost phone, a Realme C20. I have tried my backup code every year, but I need it sent to my new email [redacted] I kindly request assistance as my old account contains important documents. Please contact me on my new email to help me with this issue.

I signed up for a Google account and added my phone number but didn't verify it initially. I missed the verification code from Google at first. When I attempted to log in later, I could enter my password successfully, but I encountered an error message on the mobile verification page stating: "We've detected unusual activity on the account you're trying to access. To proceed, please follow the instructions below." I attempted to use the number I provided during registration for verification, but it displayed an error stating, "This phone number cannot be used for verification."

I signed up for a paid service to monitor online advertisers' data through saymine.com. However, after canceling the service, I am now unable to access two of my essential email accounts for online schooling and bills. None of my security answers are accepted, and the phone number I used is no longer active. I am seeking assistance to regain access to my email accounts.

My Gmail account, [redacted], was hacked by my ex-girlfriend who added her email as the recovery email. The emails "Destinyfrisbie90" and "destinyfrisbie99" are not associated with me. I am unable to access my account as the password was changed 41 days ago without my knowledge. The phone number ending in 29 is not mine. I am unsure of the next steps to take. Could I provide a picture of my driver's license for verification? My birthday is July 24, [redacted], and my full name is Miranda Nicole Hay. I urgently need access to my Gmail as it contains important personal information. I would like to reset my password to regain control of my account.

Hello team, I previously had a Rogers email account forwarded to my Gmail account. I canceled my Rogers account about 2 months ago, and I am certain it is no longer active. Despite this, I continue to receive notifications from Gmail prompting me to enter my credentials for my [redacted] account. I have reviewed the settings in my Gmail account, and there is no mention of a Rogers account in the forwarded mail section. Kindly assist me in ceasing the Gmail notifications for my deactivated Rogers account. Thank you, M. Stanescu

Hello, I recently received an email from Google on the 12th of December [redacted] regarding my email account [redacted] on my Android phone. Google notified me that a new device accessed my email account. Despite not being logged in on my phone, I am unable to access the account as the password was changed three months ago. It seems someone has compromised my account and altered the recovery email and phone number. This email is essential for my business bookings and contacts. I've attempted to use the recovery service without success. I need assistance on how to regain access to this email account. Your help and cooperation are appreciated. Regards, S. Hodge