Gmail Customer Service Issues

My boss uses a Gmail address that I access from a different location daily. On December 9th, Google will require two-step verification to open the account. While my boss can do this, I have a different cell phone and am unsure how to access the account thereafter. I need access for work-related tasks and to manage unnecessary emails. I believe many others are in similar situations. How can we both log in after December 9th? My boss subscribes to Google One and Google Play.

I am a Gmail customer with the email [redacted] Today, I received a phishing attempt from a Gmail account [redacted] claiming there was a PC purchase made on my Amazon account, which is untrue as I did not place such an order. The email also included a fake telephone number [redacted]4-[redacted] and stated the order would be sent to [redacted] Heritage Road in Visalia, CA [redacted]. I have already notified Amazon about this issue. Ken B. [redacted]

I have been unable to access my Gmail account for over a week now. Initially, I received a message about too many failed login attempts. I waited 48 hours, tried to reset the password, received a verification code on my phone, but still couldn't gain access. This cycle repeated, and even after following the instructions from an online chat representative from your company, I was told to wait another 48 hours. Unfortunately, that didn't resolve the issue. I am seeking assistance to regain access to my account.

I am having trouble accessing my Gmail account. I was unexpectedly signed out and now can't log back in. When I tried the "forgot password" option, the email verification was sent to an unfamiliar Gmail account. After choosing "try another way," the verification code was sent to the Gmail account I am locked out of. I am unsure if my account has been compromised. My Gmail address is [redacted] The last password I recall using is Zaiden0809.

When I was younger, I created a Gmail account but didn't have a phone. Now, I need to access my old games on Steam and Xbox, but I can't remember my password. I would like to recover my email account. Please contact me through my mother's email for further assistance. I can provide details about the games as proof of ownership.

My phone was hacked, and I need help changing my email and password for my Wish account. I've tried multiple times to update my email address and password, but I'm not able to access my items or get a refund due to the old email address linked to the account. It seems Wish is not cooperating with the necessary changes. I need assistance with updating my email to the new one so I can receive my overdue items or a refund. I've tried requesting the change multiple times, but it has not been successful. It's frustrating as I can't seem to verify that it's me trying to make the updates. Any help would be appreciated.

I've noticed that my Gmail app on my iPhone is showing "day" instead of "date" for my emails. I reached out to Apple, and they suggested that it might be a settings issue with my Gmail account. This issue seems to have started about a week ago, before I transferred my data to a new phone on December 1. I would like to know if there is a setting to adjust the appearance of the inbox on the iPhone so that new emails are stamped with the date instead of just the day. It would be great to have this fixed as soon as possible.

After deleting my old Myspace profile/account, I have been receiving numerous spam emails supposedly linked to my previous email used for the account. Despite trying to block the sender each time, the spam emails continue to fill my inbox sporadically. I am eager to sever ties with my past email and eliminate the influx of unwanted spam messages.

Hi team, I, Navtesh Pawar, have forgotten my passwords and cannot access my email account - [redacted] Unfortunately, I cannot remember the password or recovery email for this account - [redacted] To verify my identity, I am providing my PAN card and Aadhar card. Please assist me in unlocking the account as all my personal data is linked to it. I can answer security questions and provide my previous password. I also subscribe to YouTube Premium and Google storage benefits. For any queries, please contact me at +91 [redacted]. Thank you for your help. Regards, Navtesh

Hello, I attempted to access my Google Gmail account using the correct password. However, for security purposes, Google is asking for additional information, prompting me to enter the last password I remember. Moreover, a QR code appears for scanning with my smartphone's camera app. Unfortunately, scanning the code only leads me to the login page, which isn't helpful as I still can't access my account. The digital processes are becoming a challenge. While they're meant to simplify tasks and save time, this experience has hindered my access to Gmail. I've also been unable to address the issue through phone support, adding to the frustration. I would appreciate any assistance in resolving this matter.

Hello, I need help accessing my Gmail account under the email [redacted] I no longer have the S8 or iPhone 8 Plus to receive verification messages. When it asks me to answer security questions, I can't see them. I have important family pictures on the account after my mum passed away, so it means a lot to me. I am willing to provide any necessary information to verify my identity. Your assistance in this matter would be greatly appreciated.

I created an Instagram account using the email [redacted] many years ago. However, I no longer have access to this email and have forgotten the login information. I also can't remember the password for my Instagram account on my smartphone. I received a link to reset the password at my old email, but I can't access it. My new email is [redacted] Can you please help me recover access to my old email [redacted] so I can reset my Instagram password? Thank you.

My wife attempted to log in to her Google mail account, and when she entered her password, she received a message stating it had been changed 27 hours ago, which she did not do. We attempted to reset the password, but neither the text codes nor the ones sent to my email were successful. We reached a point where it mentioned a link would be sent to my email in 48 hours. Is there a way for her to regain access to her account sooner? She is also concerned about the message indicating her password was altered. Does this signify her account has been compromised? Since she can't access her email, please communicate through my email address.

I recently got locked out of both of my Gmail accounts and require access to some important archived information. Despite still having my phone number for recognition and all 8 backup codes, I am facing difficulties in regaining access. When I enter my phone number and proceed with the backup codes, I am prompted for backup account numbers. Subsequently, after entering them, a code is sent to the Gmail account I am locked out of, or it states that it cannot verify my identity. With regards to the other Gmail account, it doesn't recognize the email I input. However, when trying to create a new account with the same email address, it indicates that the account is already in use. I am simply looking to regain access to both of my accounts.

Hello, I recently had my Gmail account stolen. Unfortunately, I did not have any security measures in place, and I even used the same email as an alternative contact in case my account was stolen. My Gmail account is [redacted], and my last password used was silentkiller9. A friend of mine has taken control of my account, and I am unable to recover it. I would appreciate any assistance you can provide in resolving this issue. Thank you for your time.

I bought a phone a month ago, but it broke, so I got a new one with a different number. I am having trouble accessing my Google account because it says my password is wrong. When I try to reset it, it sends the information to an old email I can't access anymore from my teenage years. I upgraded to a Samsung Galaxy A32 and then downgraded to a Samsung Galaxy A02, changing my number from [redacted] to [redacted]. My email is [redacted] I just need to reset my password to access my Gmail account.

I mistakenly deleted an empty folder and since then, I have been unable to access my Gmail on my MacBook Air. Despite trying various troubleshooting methods, I've had no luck in recovering my folders and their contents. Initially, I couldn't even open Mail, but now I can only see new emails without any of my previous folders or information. I am seeking assistance from someone who can help me access my computer to locate and restore the missing data. Thank you in advance for your help. - Cliff R.

I mistakenly deleted an empty folder and now I am unable to access my Gmail on my MacBook Air. After numerous attempts following different online guides, I have managed to open my mailbox, but I can only see new emails and none of my previous folders. I suspect the deleted folder might still hold my missing information. I am searching for assistance to access my computer to investigate the issue further. Any help would be greatly appreciated. Thank you. - CR

I am attempting to regain access to a former Gmail account. After entering my username and old password, an error states that the username does not exist. However, upon trying to create a new email with the same address, it indicates that the username is already in use. This has caused confusion as one screen suggests the account does not exist, while another states that the username is in use. The email I am trying to recover is [redacted] Any assistance in recovering this account would be greatly appreciated.

My phone was stolen, and the thief used the "Save Password" feature on my new device. As a result, they changed my passwords for my Gmail and Google accounts, leaving me unable to access my emails, photos, and contacts. This situation is deeply distressing, especially because I have photos of my late daughter in Google Photos that I desperately want to retrieve. To secure my information, I've created a new email, but I'm worried that the thief may discover it.