I can't access my Gmail account M*****@***.com. I know the password, but wish not to di...

GetHuman5326828's Recover Account issue with Gmail from October 2020

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Help with my Gmail issue
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GetHuman5326828's next move: find and follow the right step-by-step guide.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5326828 will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5326828 can let us know if they help or not.
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Before contacting them, items GetHuman5326828 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman5326828's own words
I can't access my Gmail account M*****@***.com. I know the password, but wish not to disclose it to not risk being hacked until I'm connected to someone who's a Gmail Associate. **I enter my Gmail and password, and despite being correct, I'm requested to either get a code via text message to ***-***-****, or to my LG Stylo *, neither of which I have anymore.**Then I enter my *****@***.com backup Gmail to receive a verification code, I enter it, then I explain what's going on, same as in this email. Then I'm requested to get a code at my *****@***.com account, but I can't access my Yahoo account due to not being able to access my Yahoo account without it prompting me to let them send a code to my LG Stylo * phone, which I no longer have on me.**I'm using an LG Rebel * phone right now and am on Wi-Fi so I can send this urgent email. Please responsnd ASAP.**Taylor Odom*Born November **th, *****Gmail Mcleanodom****@Gmail.com*Password hint: Starts with G ends with ****!*Old phone number ***-***-*****Old phone LG Stylo **New phone LG Rebel **Recovery email M*****@***.com*Can't access a computer**Need help regaining access to my Gmail account. Please respond to me ASAP!

GetHuman5326828 did not yet indicate what Gmail should do to make this right.

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Gmail

Recover Account issue
Reported by GetHuman5326828
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6572 others
0 customers following this

Timeline

GetHuman5326828 started working on this issue
Oct 2nd, 2020 9:20pm
GetHuman5326828 indicated the issue is not fixed yet.
Oct 3rd, 2020 1:22am

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