Gmail Customer Service Issues

Hello, I urgently need assistance recovering my account as it holds crucial documents and certifications. To verify my genuine Gmail, my previous password was "kaminamboy786786." After the reset, I am unsure if the password is "kaminamboy0077" or "khalnayak0077." I also connected this Gmail to my iPhone iCloud using [redacted], created in November or December [redacted]. For verification, you may contact me via the phone number associated with my Gmail, +[redacted]47. This email is serving as a proxy for me. For any verification needs, please reach out to my friend at [redacted] Your help in recovering my Gmail account is greatly appreciated. Thank you.

Hello, I can be reached at [redacted] I deactivated this email a few months ago due to hacking concerns, which also impacted my Facebook account. I have since changed my phone and phone number and forgot my password, preventing me from using two-step verification. Having used Gmail for many years, I now realize its importance to me. I have lost contact with friends, emails, social media, pictures, and memories. My name is Raiwin Chavanasunthonphot. The previous name I used, "Hater always," I believe was in Thai. My inbox is linked to [redacted], [redacted], and [redacted] I remember two passwords: Papamama65 and Pel0tit0. I no longer use the phone number [redacted] and cannot receive verification codes. Your assistance is greatly appreciated.

I have been having trouble accessing videos from the YouTube channels I am subscribed to since August 13, [redacted]. Although I can still receive notifications through the bell icon on YouTube, the videos are not showing up in my Gmail account. I reached out to Google support at 1-[redacted] and was directed to support.google.com/youtube/, but unfortunately, I did not receive a resolution. I am unsure of what steps to take next other than to continue reaching out to Google for help. Any assistance on this matter would be highly valued. Thank you.

In my contacts app, I have Ken's correct email address listed as [redacted] I've successfully removed the old address [redacted] from my contacts. However, when I try to compose an email to Ken on my phone, the old address still auto-populates. Unlike on my laptop where I could easily access Gmail contacts and make the necessary changes, I'm struggling to find out how to do this on my Samsung Galaxy S8. Currently seeking assistance from T-Mobile, I'm unsure if this is the right path to resolution. I'm looking for guidance on how to edit my Gmail contacts directly on my phone. Despite being able to view them, I can't seem to locate an edit option to delete outdated information. Appreciate any help. Thanks, June.

Hello, I am seeking assistance with my email, [redacted] I am trying to recover it as I have forgotten my password. Due to my phone being hacked, I deleted the account, changed my phone, and got a new number. Unfortunately, the backup was unsuccessful, causing me to lose all my contacts. This has made it challenging for me to work and reconnect with old acquaintances, as I have used [redacted] for over a decade. Initially, my account was linked to [redacted] It was named "Hater always," but I am unsure if it was changed to "Bella." I typically accessed it through android and Xiaomi pad4 using the number (+66)[redacted], which I can no longer use due to the hacking incident preventing 2-step verification. Additionally, I am unable to recover through my recovery email, [redacted] I am in need of assistance in regaining access to my account. Please reach out to me at [redacted] or call (+66)[redacted]. Thank you. Niki

Hello, I own an Instagram account called "kyliekedit." Recently, I encountered an issue where my account was potentially hacked. I received unexpected codes from Instagram and Google on my phone, alerting me to possible unauthorized access. Unfortunately, my account seemed to have been disabled, making it inaccessible. I tried to recover my account using both my phone and email linked to it. When attempting to use my phone, I realized it had been removed from the account, and when I tried to reset the password through my email "[redacted]," I faced issues with verification. Despite several attempts to regain access, I continue to encounter difficulties, including being unable to answer security questions or verify my identity through my mobile phone. This situation is critical for me as the email "[redacted]" is the original email associated with my Instagram account. I have attempted to log in from various devices, but the problem persists.

This morning, my Gmail account was hacked even though it had two-step verification enabled, and all my data was synced to it. I couldn't check my recovery email address promptly, but I later saw three emails. The first indicated that my account was successfully recovered. The second mentioned that the hacker used my recovery email address, which was already set as my recovery email. The third and fourth emails were in Russian, stating that the recovery email address and phone number had been changed. When I tried to follow the link provided by Gmail to confirm that it wasn't me, it requested my password, which was then indicated as changed five hours prior. When I attempted to reset the password, I was asked for a recovery number that ended in 75, but mine ends in 24. Despite providing this, it was deemed incorrect. Next, they requested the recovery email address, but the letters shown did not match mine. The final step was to provide an alternative email for contact. I am anxious to recover my email account where I stored years' worth of pictures, contacts, and other valuable data. Any assistance would be greatly appreciated. Thank you.

This morning, my Gmail account was hacked. Despite having two-step verification, the hacker successfully recovered my account. I received emails on my recovery email, but couldn't check them promptly. The first email confirmed the account recovery, and the second mentioned the hacker using my recovery email as their own. The third and fourth emails were in Russian, indicating changes to the recovery email and phone number. When attempting to recover the account, I found my contact number was incorrect. Providing my recovery email yielded different information. Gmail prompted me for an alternate email for contact, leaving me unable to prove ownership of my valuable email account containing years of synced data. I seek assistance in recovering my email.

My name is Sara F. and my email is sara.flaherty015[at]gmail.com. I kindly request not to contact me through this email. I am concerned that my husband may be manipulating my access, although I am unsure. He has restricted my access to this account, including numbers, emails, apps, and some Android software on my iPhone. I require all available information on this account from your side. Please avoid contacting the phone number linked to my account as it is currently inaccessible, as is my phone. You can reach me at my work number [redacted] between 8 AM to 4:30 PM central time. Upon my investigation, I discovered unknown IP addresses accessing my account and cloned apps, but my husband intervened before I could delve further.

I forgot my Gmail password and got locked out due to my disability causing memory loss. I found the password on my cell phone but don't know how to reset it using the phone. My husband, a disabled vet, is having surgery at Mayo Clinic, so we're at Hampton Inn North, Rochester, MN, using the hotel computer. We tried at Holiday Inn, but had issues using their computer for the reset code. My Dell laptop broke right after warranty expired, leaving me with only the hotel's computer to access emails. I'm a writer with a book in progress needing edits from my editor in Hong Kong. Not being able to contact her is jeopardizing my book's publishing. The email trouble is causing me financial losses. Please improve user support for those with disabilities like memory issues. My Gmail is [redacted] Help is urgently needed. Jan Gray.

My Facebook account has been hacked, and I cannot access it. The hacker removed my login and backup email addresses, which are [redacted] and [redacted] After removing my emails, they changed the password and deleted my phone number on the account. The hacker's email is [redacted] I received notifications about these changes. I cannot regain access because the hacker's email is now the primary one on the account. Please assist me in reporting this issue and resolving it. I suspect this person may be hacking others too.

I am experiencing difficulty accessing my email accounts as I have forgotten the passwords. They were saved on my old phone, which is now broken, and my previous phone number is inactive. This situation is impacting me significantly as important job center communications and social media access are linked to my Google account. Additionally, I am unable to track my eBay orders since all confirmations go to the reathe25@gmail account. I am requesting assistance in regaining access to my account. It would be highly appreciated if you could provide a one-time access code for the reathe25@gmail account to be sent to my new number. Thank you.

Yesterday, I deactivated my underage goddaughter's account due to a hacker named Lori Stiles, who has stolen my identity. She has accessed three of my Gmail accounts. The email address deactivated was [redacted], which is associated with my new email account, [redacted] I want [redacted] deactivated immediately and prevented from being reactivated. Lori Stiles is engaging in fraudulent activities, including running a YouTube channel with sweepstakes. She is also attempting to access my deceased daughter's savings bonds and using my debit card. My top priority is deactivating [redacted] The recovery email is an old AOL account of mine, prow867716. Thank you for your assistance. She has gained access to my phone, making it challenging to communicate. - Pamela A. Trainor-Hurst

Hello, my name is Dontavius Earley, and I have multiple Gmail accounts. Unfortunately, I have forgotten the password to my main Gmail account, [redacted], and also to the recovery email address, [redacted] Despite contacting Yahoo for assistance, I have not had any success. I am willing to provide verified documentation to confirm my identity, such as scanning and sending it if needed. Though I have other Gmail accounts like [redacted] and [redacted], it is crucial for me to access my main account due to the personal and financial information stored in it. I can provide detailed messages from my other Gmail accounts to prove that they belong to the same person. I am transparent about this and am open to sharing my password if required. My main goal is to regain access to my account as I haven't been able to log in since around [redacted].

I am having issues transferring my regular Gmail account to my new phone. The transfer was done through iCloud, and now I can only access my Gmail on an old iPad and iPhone 5. I have tried numerous times to log in on my iPhone 7, receiving verification codes but still unable to access my account. It is concerning that I cannot set a new password for my Gmail. My Telus account is connected to Google/Gmail. Despite numerous attempts, the problem persists. Can someone please provide a link to set up Gmail on my new phone and assist with changing my password? I don't remember which password was used during the iCloud transfer. Additionally, verification codes are not reaching my landline or backup email address.

My 87-year-old mother received an iPad last weekend, September 6, [redacted], to help her during the COVID crisis. Her grandson assisted in setting up the account. Unfortunately, she unintentionally responded to the "welcome emails" using her old laptop, causing her Gmail account to be locked. It seems she triggered a security alert by replying to Google emails. I've followed the steps to unlock her Gmail account, but there's been no resolution yet. She relies on Gmail for links to Zoom classes and keeping in touch with friends, so it's crucial to her. It's possible she caused a security alert by misunderstanding some emails. Her email is [redacted] It would mean a lot if her account could be unlocked promptly. If you need additional information, please let me know. My email is [redacted] Thank you, Steven Land

I require urgent help to regain access to my email, [redacted] This email account is crucial for a legal case concerning guardianship of my mother, ongoing for the past two years. I only used this account in communication with a law firm that provided substandard assistance. With an impending court date, I urgently need the information stored in this email. The account was compromised during the period when courts were closed due to COVID-19. The recovery number ending in 01 indicates that the account was indeed hacked. My alternative email is [redacted] I typically use passwords like Calabria or calabriamia. I have specific recipients I corresponded with using this account. Your prompt assistance is greatly appreciated.

I faced issues trying to restore my phone number for G-MAIL verification and got locked out due to multiple attempts. Although I know my login details, the recovery Hotmail address I provided to Gmail contains an error, making it impossible to receive the code. I urgently need access. The new verification process is overly complicated and frustrating. Despite my efforts to disable it, the verification process remains active. I attempted to use my phone number instead, but it was not accepted in their system. Thank you for your assistance.

I recently contacted my investment advisor via email, which seems to have been intercepted. My advisor received a suspicious email asking to open a second bank account, using an email address similar to mine ([redacted]). Fortunately, my advisor called to confirm with me that it was not legitimate. What was concerning is that the scam email included my advisor's, his assistant's, and my wife's email addresses from my original email. I suspect this is a scam and request that [redacted] be locked. Any additional measures to prevent this type of scam would be highly appreciated. I prefer not to change my long-standing gmail account listed below. Thank you in advance.

My Gmail account has been hacked, and everything linked to it , including my Facebook, has been compromised. This situation is critical to me as it holds significant sentimental value, especially as it is connected to memories of my deceased husband. I have three other accounts associated with the same email address. Unfortunately, the original problematic email address is inaccessible. The email in question is [redacted] I have active accounts on eBay, PayPal, Dropbox, and Facebook. Your assistance in resolving this issue would be greatly appreciated.